Business name: Concierge Physical Therapy Colorado.
Location: Vail Valley.
Date opened: April.
Owner: Julie Peterson, MPT.
Contact info: Call 970-306-3006 or go to www.conciergept colorado.com.
What goods or services do you provide? Personalized physical therapy services.
What’s new or exciting at your place? It’s exciting to be the first licensed and insured physical therapist in the Vail Valley to provide this type of individualized in-home service. The most common thing I hear from patients is how grateful they are to get the time and attention they really need.
What strategy do you use to differentiate your business from your competition? My offering is different in that I come to the patient. This is of great value and convenience for those wanting privacy and looking for flexibility with scheduling. Additionally, I do not work with insurance carriers. This enables quick and direct access for patients. It also allows me to treat the patient as a whole. If you see me for your elbow, I can also treat your shoulder and neck without penalty. The end result is cost-effective healthcare.
What philosophy do you follow in dealing with your customers? What can your customers expect from you?
I believe that treatments should be as unique as the individual. I’m known for thinking outside of the box and for my determination to not only treat the symptoms, but to identify and resolve the underlying problem. I have always practiced by providing what I would want done if it were my body and my dime.
Tell us a little about your background, education and experience. During my junior year at Vanderbilt, I saw the movie “Regarding Henry” and was inspired to one day become a physical therapist. To pay off my loans after graduation, I worked as an IT headhunter and then moved into business process reengineering. Seven years after finishing undergraduate work, I began my masters in physical therapy at the University of Texas Southwestern, in Dallas.
My therapy career began with me working as a traveling therapist. This enabled me to learn from therapists in 14 different settings in Texas, Alaska and Colorado. In 2008, I made Colorado my permanent home. The proactive and athletic population here is amazing. As an avid skier, runner and cyclist, I am passionate about maintaining physical function. I am determined to keep my active lifestyle and aspire to do the same for others.
What is the most humorous thing that has happened at your business since you opened? This has actually happened a few times: Apparently, dogs find physical therapy fascinating! From nudging, to licking, to trying to get on the table, I’ve had a lot of laughs thanks to patients’ dogs!