Answerland " Cell phone bills, Part 2 |

Answerland " Cell phone bills, Part 2

Q. I live in Avon. Just wondering why my Verizon cell phone bill is now charging me tax for the “City of Vail.” Verizon customer service couldn’t answer the question. I’m willing to accept that I have to pay Colorado tax and Eagle county tax, but I don’t live in Vail, why should they benefit?

Thanks for your help,

Melanie Kofoed

A. Because tax is assessed by billing address, even if you don’t live in Vail, you can be charged a Vail tax if you have your bill sent to a Vail post office box or address, said Bob Kelly, a spokesman for Verizon. Customers regularly pay several taxes on their cell phone bill, including a state tax, county tax, city tax and a 911 assessment tax.

Q. I live in Avon and get my Verizon bill at my Avon post office box and it shows the Vail tax.

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The Longevity Project is an annual campaign to help educate readers about what it takes to live a long, fulfilling life in our valley. This year Kevin shares his story of hope and celebration of life with his presentation Cracked, Not Broken as we explore the critical and relevant topic of mental health.


Phil Struve

A. You shouldn’t be charged the Vail tax. Upon further investigation, Bob Kelly, spokesman for Verizon, said the incorrectly assessed tax may stem from where you set up service. But in any case, it shouldn’t be there, and people who neither live nor receive a cell phone bill in Vail ” but see a Vail tax on the bill ” should call their provider.


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