Avon’s Westin Riverfront launches guest service mobile app | VailDaily.com

Avon’s Westin Riverfront launches guest service mobile app

Daily staff reportNewsroom@vaildaily.comVail, CO Colorado

AVON, Colorado – The Westin Riverfront Resort & Spa recently announced it has launched MyBeaverCreekWestin, a mobile app that offers guests access to the services available at the resort – from booking treatments at Spa Anjali to ordering room service to handling maintenance and housekeeping requests. MyBeaverCreekWestin allows guests to communicate with the resort from virtually anywhere by using a smartphone, tablet or laptop. The Westin Riverfront’s app uses the Runtriz web platform to process guest requests and deliver them to the appropriate department. Guests can stay informed about the status of their request at any time.The Westin Riverfront is the first hotel in Colorado to offer Runtriz’s technology to guests. “We consider this is the ultimate new tool in guest service and are very proud to be the first resort in Colorado to offer it,” said Westin Riverfront General Manager Bob Trotter. “It will connect us to our guests on a more immediate level and I think it really showcases our dedication to offering exemplary customer service and to keeping up with traveler demands.” MyBeaverCreekWestin is available for free download on iPhone, Android, Blackberry and iPad devices and can also be accessed via http://www.mybeavercreekwestin.com. For more information, go to http://www.westinriverfrontbeavercreek.com.

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