Biz to Biz: June 12
The magnetic resonance imaging, or MRI, center at Vail Valley Medical Center has been named an Innovation Award winner in healthcare service quality for by Avatar International Inc. a health care research and consulting company. The award is based on the results of the hospitals patient surveys.I enthusiastically congratulate Vail Valley Medical Center for taking patient feedback seriously and making substantial and innovative improvements to the patients experience of care, said Dr. Michael Everett, Avatar founder and CEO. Vail Valley Medical Center embodies putting patients first.In accepting the award, Greg Repetti, CEO and president of Vail Valley Medical Center, said, This award is truly a tribute to all of the staff at Vail Valley Medical Center and the MRI center in particular. Im honored to have such creative and caring staff working in our organization, truly putting the patients first.To earn the award, the hospital took steps including: All MRI technicians have the same conversation with each patient and give the same instructions so each patient consistently gets the right information, including an explanation of the exam, how long the exam will take, what to expect and how to communicate with staff once inside the scanner. Verbal communications with patients between scans to see how they are doing. Post-exam cards were created to give to each patient, which tell them how and when they are going to receive their results, the name of the technologist who did their exam and a hospital information Web site. Each patient is encouraged to call anytime. Protocols were devised to make claustrophobic patients feel more at ease. For more information, go to http://www.vvmc.comSacred Tree has three new specialists at its office in BreckenridgeSacred Tree in Breckenridge recently announced the addition of three new specialists to its staff: Dr. Kimberlee Terry, internal and aesthetic medicine. Terry will be performing general medical exams (including exams to treat skin disorders), womens exams and skin cancer screenings. She will be available to see patients the last Friday of each month beginning June 29. Sheryl Strom, RN, ND, CCII (Iridologist). Iridology is a safe, non-invasive assessment tool that examines the fibers of the iris to reveal body constitution, genetic strengths and deficiencies to alert patients to potential imbalances in the body. Strom will see patients every other Friday beginning June 15. Eriks Peterson, Rolf practitioner. Peterson practices The Rolf Method, also known as Structural Integration, for those who have been injured or wish to balance and correct misalignment in their bodies. He is available to see clients Mondays, Tuesdays and Wednesdays. Take 20 percent off of your first treatment with any of the new practitioners through June 30, when you mention eBlast at the time of booking. For more information, call 970-453-8558 or go to sacredtree.com.Gypsum-based Active Communications opens new Eagle-Vail officeActive Communications, the largest Authorized Cingular/AT&T Wireless agent on the Western Slope, has opened a new office in Eagle-Vail, in the Vail Daily building.Owners Anita and Tom Denboske started Active Communications in 1996 as a home-based business. Anita would activate and deliver the cell phones directly to her customers, earning her the nickname of cell phone lady.In 1998, Active opened its first retail store in Gypsum and the business flourished. Active Communications now has more than 20 employees and stores in Glenwood Springs, Rifle, Edwards, Breckenridge and Dillon as well as Gypsum and Eagle-Vail.To celebrate the new store, Active Communications will host an open house June 18 through June 23. There will be phone specials, refreshments and giveaways. Customers can register to win a free BlackBerry PDA.For more information, call Anita Denboske in Gypsum at 524-0503 or the Eagle-Vail store at 748-9800.CSR Properties has changed its name to Book by Owner Inc.As of May 1, CSR Resort Properties in Dillon became Book by Owner Inc. The company will continue to provide fee-based property management service to second homeowners renting their vacation homes. Book By Owner Inc. is still located at 114 Village Place in Dillon and can be found online at http://www.BookByOwner.com. For more information, call Mike Cushing at 970-468-9207. San Isabel Telecom gets WiMAX frequency for Eagle and SummitSan Isabel Telecom, a telephone and data company with customers in Eagle and Pitkin counties, recently announced the acquisition of the 2.5 gigahertz EBS frequency spectrum in Eagle and Summit counties, which will allow San Isabel to deliver high quality voice, data, and video applications to customers. San Isabel will use technology known as WiMAX to deliver high-speed fixed and mobile Internet service in Eagle and Summit counties. This service will be available to residents of Eagle County in January, 2008 and to residents of Summit County in January, 2009.Backers say Worldwide Interface for Microwave Access (WiMAX) is superior to standard WiFi systems in range, bandwidth and security. For more information, call San Isabel Telecom, 970-377-1300, or go to http://www.sanisabel.com.Feds provide help to understand regulationsSmall businesses now have better access to compliance guides for federal regulations, thanks to an amendment to the U.S. Troop Readiness, Veterans Care, Katrina Recovery, and Iraq Accountability Appropriations Act, 2007. Section 212 of the new law requires federal agencies to publish a small business compliance guide for each final rule that has an economic impact on a substantial number of small businesses.Research shows that American small businesses are disproportionately impacted by the burden of federal regulations, said Thomas M. Sullivan, Chief Counsel for Advocacy. By requiring federal agencies to produce understandable and useable compliance guides, Congress has taken a step toward helping to reduce that burden.The Office of Advocacy, the small business watchdog of the federal government, examines the role and status of small business in the economy and independently represents the views of small business to federal agencies, Congress, and the President. It is the source for small business statistics presented in user-friendly formats, and it funds research into small business issues. For more information, visit the Office of Advocacy Web site at http://www.sba.gov/advo.Vail Valley Partnership honors Platinum award winnersThe Vail Valley Partnership recently honored four businesses in its Platinum Service Program. The Vail Valley Success Award for Customer Service of the Year award was also announced.The Platinum Service Program is designed to evaluate and recognize outstanding customer service in the Vail Valley. Businesses receiving an average score of 90 percent or higher on mystery shopper evaluations throughout the ski season receive awards. Of the 100 businesses participating in the 2006-2007 Platinum Service Program, 44 earned awards. Of those award winners, four scored highest in their business categories:Lodging: Park Hyatt Beaver Creek Resort and Spa.Dining: Beanos Cabin.Retail: Images The Flooring StudioServices: Millennium Bank of EdwardsTaking home the top category of Vail Valley Success Award for Customer Service of the Year was again, Millennium Bank of Edwards, receiving a cumulative score of 97.65 percent on its eight evaluations.Such exemplary examples raise the bar for creating nearly flawless customer experiences in the Vail Valley, elevating our destinations global presence, said Michael Robinson, Vail Valley Partnership President and CEO.The Platinum Service Program is sponsored by Beaver Creek Resort Company. The Grouse Mountain Grill hosted the awards ceremony. For more information, call Katie Barnes at 477-4008 or e-mail firstname.lastname@example.org.Allegria Spa at Beaver Creek will host June Partnership mixerThe Vail Valley Partnerships June after hours mixer will be at the Allegria Spa at the Park Hyatt in Beaver Creek on Wednesday, June 20 from 5 to 7 p.m.Complimentary mini-spa treatments will be available, and door prizes include brunch for two at Bivans Restaurant, and either a body scrub or Bravo! tickets. The event is free and open to all Vail Valley Partnership membership.For more information, call 476-1000.Eric Bradley named director of golf at Adams Rib RanchAdams Mountain Country Club, recently announced the hiring of Eric Bradley as director of golf.Bradley will oversee all golf instruction, participate in operational duties and will be integrally involved in the development of the golf program at Adams Mountain Country Club. Eric brings a strong passion for golf and familiarity with the Eagle community to this position. His pleasant disposition and knowledge of the game will enrich the members experience both on and off the course, said Fred Kummer, founder and developer of Adams Rib Ranch. As we prepare for grand opening of the Weiskopf course, clubhouse and homesites we trust Eric will play an integral role in our success. For more information, call 866-490-2622 or visit http://www.discoveradamsribranch.com. Boots on Broadway exhibit in Eagle begins June 23The Boots on Broadway art exhibition in Eagle will debut Saturday, June 23, the weekend of the towns annual Flight Days Parade. Boots on Broadway features 12, six-foot cowboy boots that have been designed and painted by area artists. The boots will be placed throughout the downtown area and will remain on display through Aug. 1. The boots will then be moved to the Eagle County Fairgrounds and will be on display throughout the Eagle County Fair and Rodeo. On Sunday, Aug. 5 the boots will be auctioned off and proceeds will benefit an art scholarship for Eagle Valley High School art students, the Vail Valley Charitable Fund, and the Shaw Cancer Center.For more information, call 949-0140.
Courtney Carag joins staff at the Riverwalk Natural Health ClinicDr. Courtney C. Carag recently joined Dr. Deborah A Wiancek at the Riverwalk Natural Health Clinic.Carag graduated from Bastyr University in Seattle, with a doctorate in naturopathic medicine, as well as a masters degree in acupuncture and oriental medicine. She has worked and studied internationally, including internships integrating Eastern and Western medicine in China and Taiwan. Carag has training in pediatrics, womens health, digestive health, and drug-recovery support. For more information, call Riverwalk Natural Health Clinic at 926-7606.
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