Bizwatch: Beaver Creek Stables
Vail, CO Colorado
Business name: Beaver Creek Stables.
Location: Beaver Creek Mountain and Piney River Ranch.
Date opened: 1985.
Owner: Kimberly Adams.
Contact info: Go to http://www.beavercreekstables.com, or call 970-845-7770
What goods or services do you provide? We have horseback riding for riders of all ability, ages 7 and older, through the aspen forests and meadows of Beaver Creek Mountain and at Piney River Ranch near Vail.
Piney River Ranch and Beaver Creek Stables offer one- and two-hour rides and free pony rides for children under 7. At Beaver Creek Mountain the same services are offered, as well as half-day rides and full-day rides that include a catered lunch.
What’s new or exciting at your place? Kimberly Adams took over as owner in 2005. An experienced wrangler, Kimberly’s passions lie in horses, enjoying the outdoors, and the Vail Valley. She and her experienced and friendly staff are well-known for their customer service, scenic rides, and experienced wranglers.
Beaver Creek Stables’ own “Cowboy Joe” grew up in the Vail Valley. He has been with the company for over 4 years, and is well known for story-telling and folklore. He makes fast friends with just about anyone and, like Kimberly, grew up raising and riding horses. Cowboy Joe is one of the most familiar faces in the Vail Valley.
Trail Boss Julie Strablizky has worked at Beaver Creek Stables for more than 7 years, and in 2007 won the Spirit of Beaver Creek award for her work with Beaver Creek Guest Services. She is the epitome of excellent customer service, anticipating guests’ needs and riders abilities, matching people with horses extremely well and caring for everyone at the stables every day.
What strategy do you use to differentiate your business from your competition? At Beaver Creek Stables, customers get the most value from our happy horses, beautiful trails and experienced wranglers. Our customer service is unmatched in the Vail Valley, and our trail rides are magnificent. We have carefully mapped out the trail for our rides based on scenery to maximize our customers’ enjoyment of their outdoor experience. Our staff ensures a safe, comfortable, and enjoyable ride, and takes the utmost care of our horses.
What philosophy do you follow in dealing with your customers? What can your customers expect from you? The customer always comes first. We are hard-working, ethical, positive and compassionate. We care about our guests first, and ensure safety, friendliness, and that their vacation experience goes as smoothly as possible.
Tell us a little about your background, education and experience: Kimberly Adams grew up spending time on her family’s cattle ranch in northern Oklahoma. Summers were spent at her grandparents’ ranch in Westcliffe, Colo. She attended the University of Texas, where she earned dual degrees in Education and Business in 1997. Kimberly furthered her education at Colorado State University in the Equine Industry program.
Kimberly’s uncle helped Steve Jones start up Beaver Creek Stables in the 1980’s, and she worked for Steve once she moved here in 1998. She worked with other outfitters and ranches, as well as managed small, family owned retail businesses in the Vail Valley before buying the company from Steve in 2005.
What is the most humorous thing that has happened at your business since you opened? One of Beaver Creek Stables’ most well-known quarter horses, Pockets, loves coffee and donuts, and food in general. Each morning he eyes what is in the staff members’ hands. If someone is carrying coffee, he’ll nudge that person’s arm to make the coffee spill. Then he licks up every drop!