Bizwatch: Gypsum Creek Grill
May 26, 2011
Business name: Gypsum Creek Grill.
Location: Gypsum Creek Golf Course, 530 Cotton Ranch Drive, Gypsum, approximately one mile up Valley Road, right turn at Cotton Ranch Drive.
Date opened: April 1.
Owners: Rhonda Bell, Tom and Margaret Edwards.
Contact information: P.O. Box 889, Gypsum CO 81637. Call 970-524-6200, ext. 5.
Gypsum Creek Grill is a full service restaurant and bar that has the best deck in the valley for summer cocktails and dining. A good selection of wines provides the perfect complement to afternoons and evenings on our deck. The business started when Tom and Margaret Edwards, who frequented Dos Hombres in Glenwood Springs, became acquainted with Rhonda Bell. When Dos closed its doors the three talked of opening a restaurant at the golf course in Gypsum. You might say that the friendly, excellent service of Rhonda and many servings of stacked enchiladas produced a basis for the partnership that created the Gypsum Creek Grill.
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Rhonda, who treats every customer as her best friend, provided the expertise and Tom and Margaret, who have no previous restaurant experience, just try to do what they can to support the excellent food, service and good pricing established by the Grill.
To start with, just being open is new and exciting. But what has also been exciting is the way that the community has taken to the variety of items on the menu. The lunch menu consists of sandwiches and salads and the dinner menu, while having salads and some sandwiches, has everything from cedar planked salmon and quinoa to country style fried steak and Mama’s Meatloaf. The menu reflects the expertise of the chef, Steven (Juice) O’Sullivan, the experience of Rhonda along with the whims of Tom and Margaret. It all works to create a variety of food that is well prepared, presented and, best of all, well received by the clientele. It’s great to make people happy.
While the Gypsum Creek Grill understands that the competition probably strives for the same thing that we do, excellent food and excellent service, we feel that we started from that point by creating a business based on people who already knew how to produce excellent food and excellent service and just transplanted that to Gypsum. Gypsum Creek Grill provides consistency not only through quality food and service but also through our hours of operation. The Grill is open every day from 11 a.m. to 8 p.m. Our goal of is to provide for the golf community as well as create a comfortable place for residents and visitors to enjoy a drink, a meal or even host a party.
What can your customers expect from you? “You never get a second chance to make a first impression.” Gypsum Creek Grill strives to provide excellent food and service to every customer. We know that our business is not so much based on advertising as it is on the quality of our food and service. We know that word of mouth is the best advertising we can have. Therefore, we do our best to make every dining experience an “advertisement” that makes people want to return.
Customers should expect quality food, drink and service at a reasonable price and hours of operation that are consistent. Being open every day from 11 a.m. until 8 p.m. is our guarantee that we will be there when we say we will and our way of showing customers that we appreciate their business.
Rhonda Bell is the consummate service provider with 17 years of restaurant management experience including her experience at Dos Hombres in Glenwood Springs. Rhonda is a native Coloradan with a Masters Degree in Sociology from the University of South Florida. Tom Edwards is an architect who moved to Gypsum 16 years ago and has served 13 years on the Gypsum Town Council. Tom owned his own architectural and construction firm in partnership with Margaret’s brother for over 20 years. Tom and Rhonda’s desire was to help the Gypsum Creek Golf Course become a bigger success. In order to do that there needed to be a restaurant that would provide the golfers and the community a place to meet for “apres” golf, lunches, dinners and meetings. Margaret Edwards is a school teacher at Gypsum Elementary School and has given her consent to Tom and Rhonda to pursue this venture.
We took a poll of the staff and decided that the most humorous incident was the second night when we had just opened and everyone was rushing around trying to make sure all were served properly. Our waiter, Matt, stopped by one of the tables and asked how they were doing. It was all he could do to keep from laughing when a young boy replied “I’m killing these wings!”