Bizwatch: Luxury Limo
Vail, CO, Colorado
Name: Luxury Limo.
Date opened: Feb. 1.
Owners: Greg Peterson C.E.O., and Lara Chavis, President
What goods or services do you provide? Luxury Limo provides a multitude of limo and chauffeured ground transportation services. A unique service is our membership option. Members receive special prices on all services, starting at $100 for a round trip within Eagle County. We offer six to eight memberships per Cadillac Escalade limo. Our members are given priority on all trips. We are on call to meet the needs of our members.
Corporate accounts help corporations manage their car reservation needs by allowing the travel of multiple users to be billed to a single corporate account.
We also provide event transportation, nights on the town, charter hourly service and limousine tours.
What Strategy do you use to differentiate your business from your competition? Our membership option sets us apart from our competition. We also pride ourselves on providing our clients with the highest level of comfort and luxury at an affordable price. Each limo is equipped with a privacy partition to allow total privacy for the clients, and 15-inch and seven-inch monitors to watch DVD’s.
All of our limos also have Sirius Radio for music, a complimentary mini bar with liquor, ice chests and glasses, heated seats for everyone, separate climate control for the clients, and a phone to call the driver. The experience of traveling in the style most only dream of is what makes Luxury Limo unique.
What philosophy do you use in dealing with your customers? What can your customers expect from you? Our name defines us. Luxury Limo is the Vail Valley’s premier limousine company, and was built upon our standards for exceptional service, reliability, and reasonable rates, with our client’s safety and comfort as top priority.
At Luxury Limo, we believe customer satisfaction can best be summed up in two words: Exceed expectations! That is why earning your trust is the first step toward earning your business.
What is the most humorous thing that has happened at your business since you opened? We had some clients we picked up to take to dinner in Vail. Like many of our clients, they brought a bottle of wine for the trip. I knew they were “Seinfeld” fans, so I brought along a DVD of the show for them to watch on the trip. They were enjoying the DVD and drinks so much, that they had us park in Vail for about one and a half hours while they watched, drank and basically had a great time in the back of the limo. They missed their dinner reservations and had to go somewhere else to eat. By the end of the night, every plan they had made had been changed because of the great time they were having in the limo.