Bizwatch: Mountain Home Inspection
Vail, CO, Colorado
Business name: Mountain Home Inspection, Inc.
Opened: September, 2005
Owner: Matt Kozusko
Contact info: http://www.MountainHomeInspect.com. By phone, 331-5001, 949-5009 or, by fax, 949-5005
What goods or services do you provide? I have experience providing inspection reports covering pre-sale inspections, buyers inspections, one-year warranty inspections and radon testing. Pre-sale home inspections help sellers understand the issues that may come up when offers are made. The pre-sale inspection also has the potential to be used as a marketing tool for the seller.
My buyer’s inspection helps the buyer know what they’re getting into. I provide an objective, detailed inspection. I am looking to supply my clients with the service that I would expect when purchasing a home. Especially in our market, homes are major expenses, monetarily and emotionally. The one-year warranty inspection is a valuable tool for home owners with new homes. This is particularly valuable for rental homes where the owner is not in the home.
Concern for radon gas in the home is growing. It is the second leading cause of lung cancer in the United States and particularly prevalent in the Rocky Mountains. I provide a laboratory certified report that gives my clients an objective understanding of the air quality in their home.
What strategy do you use to differentiate your business from your competition? I provide an objective report grounded in my experience and education. I believe in constantly educating myself. Before I opened for business I enrolled in training with the foremost home inspection training school. Since graduation, I have continued to take classes and attend conferences and trade shows. I have been told that what differentiates my reports from others is that I am not looking to be sensational. I am providing a thorough, objective look at the home and helping educate my clients on how to best understand and care for their homes. My motto is: Know what you’re getting into.
What philosophy do you follow in dealing with your customers? What can your customers expect from you? I provide the service and concern that I would expect for my own transactions.
Tell us a little about your background, education and experience. The hotel business brought me to Eagle County in 1991. I spent 15 years managing some of the finest hotels in the world. Over that time I was focused on customer service, improving my leadership skills and maintaining these magnificent buildings. I was fortunate to be involved with several large scale renovations at these hotels. This provided me with the opportunity to combine my energy for home improvement and construction with my hotel experience.
I have additional experience working on job sites in renovations and pouring concrete. I am a graduate of Inspection Training Associates home inspector training and have an undergraduate degree from Penn State.
What is the most humorous thing that has happened at your business since you opened? Early on, I was preparing my ladder to climb onto the roof of a home when someone pulled into the driveway. I expected to greet the homeowner and was surprised to see one of my competitors get out of the vehicle. He asked what I was doing and I stopped to think “Have I crossed into someone’s exclusive territory?” We talked and concluded that we had both been hired to do the same inspection. When I spoke with my client he told me he was surprised how affordable Vail Valley home inspections are, so he ordered two.
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