Dispatch operators honored for their life-saving actions | VailDaily.com

Dispatch operators honored for their life-saving actions

Daily staff report
newsroom@vaildaily.com
Three members of the team at the Vail Public Safety Communications Center were honored Tuesday with the Vail Police Department's annual Life-Saving Recognition Awards. From left are communications center director Marc Wentworth, Vail Mayor Dave Chapin, award-winners Kelly Klein, Tina Mojzer, Michelle Aranda and Vail Police Chief Dwight Henninger.

VAIL — Three telecommunicators from the Vail Public Safety Communications Center were honored for their life-saving actions during the past year at the March 7 Vail Town Council meeting. The Life-Saving Recognition Awards were presented to Tina Mojzer, Kelly Klein and Michelle Aranda by Vail Police Chief Dwight Henninger and Communications Center Director Marc Wentworth.

Mojzer, a dispatcher since 2013 was honored for her actions on Aug. 5, 2016 in which she answered a 911 call from a Gypsum couple on their way to Valley View Hospital in Glenwood Springs in anticipation of the birth of their baby. During the trip, they found that the delivery was imminent. As the couple pulled over to the shoulder of the interstate, Mojzer’s instructions for delivery, a breech birth, were instrumental in saving the baby’s life.

Klein was the call-taker on Nov. 12, 2016 for a Gypsum area man who found his girlfriend unconscious and not breathing. Klein took charge over the phone and his calm and reassuring instructions for CPR to the caller kept the 43-year-old woman alive in time for paramedics to arrive and continue resuscitation efforts, resulting in her transport to Valley View Hospital. Klein is a two-year employee of the Vail Public Safety Communications Center.

The third life-saving recipient, Aranda, was on duty when a man from Cordillera was also found unconscious and not breathing on July 14, 2016. Aranda was able to calm and coach the man’s distraught father so he could deliver CPR to his son, giving him lifesaving care until paramedics arrived and resuscitated the patient. Aranda has worked in the center since 2012.

The three dispatchers are among 18 telecommunicators and five supervisors that staff the Vail Public Safety Communications Center. The awards are presented annually based on the Vail Police Department’s Life-Saving award policies showing competent and expedient action which is directly responsible for sustaining or saving a human life.

The Vail Public Safety Communication Center is the public safety answering point for 911 calls in Eagle County. The center handled 125,959 phone calls in 2016, of which 24,558 were 911 emergency calls.