Eagle-Vail firm’s software takes off
VAIL – Software developed by an Eagle-Vail firm is being used to automate Fairmont Heritage Place destinations. Resort Data Processing, Inc., which makes property management and reservations software, says Fairmont Hotels & Resorts has installed the Eagle-Vail firm’s RDPWin property manage software at a number of properties. Fairmont Heritage Place, At Nature’s Door, in Whistler B.C., Fairmont Heritage Place, Inspiration, in Miramar Beach, Fla., and Fairmont Heritage Place, Ghirardelli Square, in San Francisco are using the software. It will be installed later this year at Fairmont Heritage Place, Acapulco Diamante, in Acapulco, Mexico. “We have been using RDPWin as our property management software at Fairmont Heritage Place, Franz Klammer Lodge, in Telluride CO,” said Rick Houston, general manager of operations for Fairmont Heritage Place. “RDP was the logical choice for Fairmont when we opened the new property in San Francisco last year, and we recently implemented RDP at the properties in Whistler, B.C. and Miramar Beach, Fla.” Bob Kippola, Resort Data Processing’s vice president of sales and marketing, said, “Our programming department worked for many months to develop the new features and enhancements Fairmont required. Our installation team became intimately familiar with the high level of service Fairmont demands, and this was key to the success of the implementation.”Resort Data Processing also implemented Fairmont’s “Activity & Concierge Module.” Fairmont owners are welcomed by name and their needs are met according to their preferences. The module helps Fairmont provide service.