Extra effort | VailDaily.com

Extra effort

Talli, Bridget and Farrow Hitt

On March 31, our two golden retrievers took off from our house on Geneva Drive and were missing for several hours.

After hours of searching for them we received a call from Brandy Persson (in mountain communications) around midnight saying she had a call from the gondola that both of our dogs had shown up at Eagle’s Nest. It’s no wonder we couldn’t find them.

Anyway, Brandy informed us that one of the dogs needed medical attention soon, due to an obvious run-in with a porcupine.

She arranged with her partner Jeff Draper and two snow cat drivers, Ken Showalter and Greg Conrad, to bring the dogs down the mountain via the snow cats.

We cannot express our gratitude at the steps taken to ensure the well being of our dogs. It is comforting to know the caliber of employees Vail Associates has on their staff. The approach they took in regards to his problem conveys the attention and willingness to go that extra mile which helps to make Vail Mountain No. 1.

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Their teamwork was evident and the situation was handled professionally. We are so grateful for all they did.

Both dogs were just fine, tired, and dirty, but nothing a bath and lots of naps didn’t correct, thanks to these fine people. We just can’t thank you enough!

P.S.: Porcupine quills were removed as soon as we got them home and hopefully it was a lesson learned the hard way.

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