Letters: Avon postal blues
It is definitely that time of year again. I go to the Avon post office, open my mailbox and there it is. The sight of it makes my hands tremble, my pupils dilate and my heart rate rise.
It strikes me as odd that the reaction so closely mirrors the body’s natural “fight or flight” response.
I am left with the decision: Should I grab that little colored card and go begin serving my sentence, or should I leave it there and delay my misery one more day?
I am certain I am not the only one who feels this response when visiting their Avon post office box this time of year. Yesterday I had the pleasure of seeing several friends and neighbors while standing in line to retrieve a package, which turned out to be just a very large envelope.
I counted 35 people standing in that soup line before I left. Clearly there is a demand for more parcel post boxes at the Avon post office. At the very least, there should be twice as many ” maybe even three times the current number.
Last summer, when things were supposed to be “slow,” we had to stand in line on several occasions, during normal business hours, to retrieve packages that could very easily have been retrieved from one of the locked parcel boxes.
Though the lines were shorter, I still had to return to the post office during business hours rather than accessing our parcels while retrieving my mail before or after work. I understand we sacrifice certain postal conveniences to live in this part of the Eagle Valley. What I do not understand is why the post office fails to address something that would benefit them as much as it would its patrons.
The post office currently maintains a strange little retail center that occupies at least 30% of the space in its main “holding cell,” or lobby. I cannot say that I have ever seen anybody visiting that retail center to buy the latest Dale Earnhardt collector.
If anybody is there, it is because the post office staff have thoughtfully manned it as a fourth register station for transacting regular business during some seasonal high-tide of postal activity.
Replacing the retail space with more parcel lockers and/or, heaven forbid, blowing out the front wall of the post office to increase the number of lockers available would free up postal staff from their aerobic duties of playing parcel fetch all day during the holidays and greatly improve the service to those of us who must use the post office throughout the year.
There might be a better solution that is less obvious to me, such as expanding the facility to the back of the building.
My point is that if the post office cares at all to become something besides the punch line of some bad jokes among locals, it should actually show some willingness to address the needs of the patrons it is underserving.
” Tracy Walters