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Steammaster

Daily Staff Report

1901 Main St. Minturn827-5555Date Opened: 1978Owner: Gary GilmanWhat goods or services do you provide?Water and fire damage, mitigation, mold remediation, structural drying and dehumidification. We are a licensed dealer and installer of clean space crawl space encapsulation systems, cryo (dry ice) and soda blasting, in plant oriental rug cleaning, carpet and upholstery cleaning and a full range of stone maintenance services including cleaning, stripping, sealing and diamond grinding, honing and polishing for all types of stone surfaces.What strategy do you use to differentiate your business from your competition?We are always in search of the latest technological advances in training and equipment and are always able to stay one step ahead of our competitors.What philosophy do you follow in dealing with your customers? What can your customers expect from you?We are committed to providing our customers with the most professional and state-of-the-art restoration and cleaning services available in our market. Our customers can expect knowledgeable, well-trained staff with specific training in the cleaning and restoration task at hand.Tell us a little about your background, education and experience.I grew up in New York and studied business at the University of Colorado in Boulder before moving to Vail in 1977. I have been an entrepreneur since I was in high school. I attend several industry conferences, conventions and meetings each year and hold a variety of cleaning, restoration and mold remediation certificates.What is the most humorous thing that has happened at your business since you opened?Clients and vendors from around the country often contact me throughout the day via cell phone. I get a good chuckle when they find out I am conducting business from the chairlift or while skiing down the hill.


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