Vail Valley BizWatch: Alpine Builders has gone international
Vail, CO Colorado
Vail Valley business name: Alpine Builders’ Hardware
Date opened: July 2000
Owners: Rob and Dawn Riddle
P.O. Box 2404,
Edwards Commercial Park
210 Edwards Village Blvd., Unit A-110
Edwards, CO 81632
What goods and services do you provide? We carry a broad range of architectural hardware, including kitchen cabinet and bath accessory lines as well as interior and exterior door hardware. We work with our clients from concept to installation and can provide special keying solutions, which are important in our tourist industry.
What is new and exciting at your place?
In these tough economic times we are seeing more renovation projects. Simply replacing your hardware is an easy way to update a tired look. You don’t have to do a major renovation to revive a dated property. Recently, we completed the renovation of The Little Nell in Aspen and are busy now with new construction at Elkstone 21 in Telluride. Both projects have been exciting, to say the least.
In recent years we have seen an increase in the demand for “green” products as people are looking for LEED credits. Many of our manufacturers use green sand technology in the casting process and participate in both scrap metal and recycling programs. We proudly supply a wide range of products that qualify for LEED credits.
What strategy do you use to differentiate your business from your competition?
We have a beautiful showroom where clients can browse and handle an extensive assortment of our products. Our customers come from all over the world and are baffled by the distinct and unique products we carry. Many times over we hear, “I just can’t find anything like this where I live.” Also, our service and technical expertise set us apart from our competitors. Rob is a certified registered locksmith who not only does our warranty work, but also advises our clients on the functional and technical aspects of door hardware.
What philosophy do you follow in dealing with your customers? What can your customers expect from you?
As a small business we have close relationships with all our customers and work with them from concept through installation. We inspect all shipments to ensure hardware is in perfect working order and every item is accounted for.
What are some of the most rewarding things that have happened at your business since it opened?
In the Vail Valley we are lucky to have such a talented pool of local architects, builders and designers. We love to work with them in a creative capacity while passing on technical advice to help with their projects.
Without dropping any names, we have had fun working on many celebrity homes throughout the Valley. It’s always fun to see what hardware they select.
Also, we have been involved in some substantial, as well as architecturally significant projects, such as Gore Creek Place in Vail, the Dancing Bear and The Little Nell in Aspen, and Elkstone 21 in Telluride. We’ve worked in states other than Colorado: Wyoming, Michigan, Wisconsin, New York, Vermont, Florida, Texas, Arizona, North Carolina, New Mexico and Utah. Some projects have taken us to places like Cabo San Lucas, Costa Rica, and the U.S. and British Virgin Islands. Starting from a small locksmith company, we have come a long way in 10 years.