Vail Valley Bizwatch: Eagle Valley Printing & Graphics
Business name: Eagle Valley Printing & Graphics, Inc.Date opened: 1990.Owners: Gojan (Nick) and Leslie Nikolich.Contact info: Phone: 970-328-4303, fax,970-328-0257.E-mail: email@example.com.Web: http://www.eaglevalleyprinting.com.What goods and services do you provide? Commercial and quick-printing services, from full-color brochures, business cards and stationery to newsletters and direct-mail sales flyers, booklets, custom business forms, copies, as well as document numbering and high-speed folding. We offer full-color digital printing with no minimums – so you can produce only what you need quickly and efficiently. Our graphic design capability, unlike much of what’s offered with cookie-cutter template services provided by Internet printers, allows you to customize your materials with a one-of-a-kind look. We also furnish editing and business writing and can deliver a publishing project from initial idea to your client’s hands.What’s new or exciting at your place? Combined with our booklet-making, scoring, perforating and numbering equipment, we now provide quick-print digital color production that exceeds traditional color copying in both speed and quality.What strategy do you use to differentiate your business from your competition? Our attentive customer service. Many of our clients have used us as their sole printer for nearly 20 years – proof of what we promise and what we deliver.What philosophy do you follow in dealing with your customers? “There is no such thing as a small customer.”Tell us a little about your background, education and experience: We moved to Eagle in 1990 from Chicago, where Gojan was a former newspaper editor and public relations executive and Leslie worked in graphic arts and design. We purchased the Eagle Valley Enterprise that same year and sold the newspaper in 1997, several years after starting up Eagle Valley Printing & Graphics. Gojan has an master’s degree in English Literature and Communications from DePaul University, and Leslie graduated from Elmhurst College with a degree in English.What’s the most humorous thing that has happened at your business since you opened? Years ago, when we published the newspaper here, one of our columnists submitted an item announcing the death of an elderly local resident. While we were rushing to confirm the death (only an hour before we went to press) and get an official obituary from a local funeral home, our receptionist yelled out calmly from her desk:”Hey, that lady who just died? She’s on the phone and wants to renew her subscription.”It proves that it’s usually a good idea to double-check before you print anything.
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