Vail Valley Bizwatch: Hawkeye Services, window coverings
Vail, CO, Colorado
Vail Valley Business name: Hawkeye Services Inc.
Date opened: 1989.
Owner: David Haakenson.
What goods or services do you provide? Sales, service, installation and repair of window coverings including shades, blinds and shutters.
What strategy do you use to differentiate your business from your competition? Living in our valley for 35 years has taught me many things and given me a big head start in experience over other businesses. I offer free in-home consultations with samples. My pricing is competitive and I offer most major lines. I have references from locals and personally supervise every project from start to finish. After installation, I’m still around to help.
What philosophy do you follow in dealing with your customers? What can your customers expect from you? I treat my customers like my friends. You can expect service with integrity, references, word-of-mouth referrals, and personal supervision from start to finish.
Tell us a little about your background, education and experience: I’m one of those guys who moved here in his 20s and fell in love. Fell in love with the mountains, the lifestyle and my wife, Pat Hamilton. I was born and raised in western North Dakota, graduated from the University of North Dakota, moved to Vail in 1970 and never left.
Like many, I’ve done whatever I could to figure out a way to stay in this beautiful valley – I was a ski instructor, bartender and construction worker. Then I started a floor covering business that led to window coverings.
I’m a long-time local, and still love this valley with no plans to leave. In fact, I feel even more attached after having started a local charitable foundation with a great group of friends. It’s called Swift Eagle and we help Eagle County residents in need. We’ve raised thousands of dollars and have helped a lot of people.
What is the most humorous thing that has happened at your business since you opened? When I was doing floor coverings, I had an installer who laid vinyl flooring upside down. After that I called him “Upside Down Brown.” Now I no longer do floor coverings, only windows.