Vail Valley Bizwatch: PDbyK, travel and event planning
Vail, CO, Colorado
Business name: PDbyK – Preferred Destinations by Krizia.
Date opened: April, 2009.
Owner: Krizia Naegele
What goods or services do you provide? PDbyK is an exclusive travel and event planning company, specializing in individual and corporate travel and events. I founded the company less than a year ago.
After living around the world, and traveling extensively for both leisure and job assignments, I decided it was time to assist clients in planning their travel to these exclusive and secluded destinations I have been fortunate enough to experience first-hand. Being a demanding consumer myself and having worked for high-end clients, I understand people’s needs and expectations. PDbyK can recommend the right destination and hotel anywhere in the world for every client. My experience in events range from organizing large scale events such as Olympic Torch Relays and hospitality to smaller, yet more demanding events, for clients including Rolls-Royce, Volvo, BMW and Jaguar.
What’s new or exciting at your place? There is always news in the world of travel and my extensive network allows me to be up-to-date with hot, new boutique hotels, secluded destinations and great deals around the world. I’m Brazilian, and left when I was 20 to live in Europe – London, Vichy, Lausanne and Barcelona. I have a degree in hotel management and have also lived in Switzerland, South Africa, China and the U.S. I have friends, coworkers and a network that allows me to provide the best for my clients. PDbyK understands that each client has different needs and expectations – we work for you to fulfill your needs.
What strategy do you use to differentiate your business from your competition? PDbyK differentiates itself through my personal management of each client’s vacation. I negotiate the best deals, itinerary, activities, restaurants and much more. The main reason PDbyK can provide such a detailed service is because I have lived, traveled, experienced many of the destinations I will send my clients to.
If I have not experienced the destination myself, I have a trustworthy and demanding network of hoteliers throughout the world who are partners with PDbyK to rely on for any information we may need. I know there are many companies recommending high end boutique hotels around the world, but because I’ve personally been to countless of these hotels, I can confidently send clients to only those that are truly the best fit for them.
At PDbyK we recognize that a client’s expectations are crucial when organizing a vacation and we listen to every detail before we begin planning their perfect vacation.
What philosophy do you follow in dealing with your customers? What can your customers expect from you? We begin by saying that anything is possible! I will exceed clients’ expectations and their vacation will be planned carefully according to their needs. We carefully select destinations by their charm, magic, sophistication, emotions and rarity.
Tell us a little about your background, education and experience: I was born in Brasilia and grew up in São Paulo, Brazil. I began traveling at a young age and have a passion for it. I graduated in hotel management from the prestigious Ecole hôteliere de Lausanne in Switzerland and lived in Europe for five years. I’ve been employed by the Ritz Carlton in Spain and managed and consulted for a few small boutique hotels in Brazil. I moved to Vail in December 2008, and started planning the beginning of PDbyK.
What is the most humorous thing that has happened at your business since you opened? I guess the funniest part of launching PDbyK was learning how to create my own blog while waiting for the Web page to be up and running. It was complicated and funny, but left a good feeling when I accomplished it! Same goes for Twitter!