Vail Valley Bizwatch: Sage Outdoor Adventures
Bizwatch: Sage Outdoor Adventures, snowmobiling and winter Segway tours and rentals
Daily staff report
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Business name: Sage Outdoor Adventures.
Location: Everywhere you want to be in the Vail /Beaver Creek area, meaning, we do pick-ups. Our Segway base is in Lionshead.
Owners: Cole Bangert, Darryl Bangert
What goods or services do you provide? We provide snowmobile guided tours and snowmobile rentals at Muddy Pass and Vail Pass. We also have the world’s first (as far as we know) winter Segway scooter rentals and tours out of Lionshead at Ski Valet, right next to main bus stop.
What strategy do you use to differentiate your business from your competition? Our snowmobile operation is very different. We have a new spot to snowmobile into the Red and White Mountain area via Muddy Pass Road, three miles north of Wolcott. This is a very good riding area with 40 miles of groomed trails.
People who have been coming to the Vail Valley for years now can ride snowmobiles into a new place.
We also are doing a very fun snowmobile ride on 4 Eagle Ranch land along the creek bottoms. This is a very fun, tight little ride in the creek that will make you grin and feel like a kid again. Of course, we also have some play meadows for free riding on ranch.
In the evening when you want to do something with the family we have two different trips that leave about 4:30 p.m. We do a little ride, stop at a cool tent with a fire, s’mores and then cruise around on snowmobiles after.
We even can drop people off at 4 Eagle for their family dinner/sleigh ride combo.
On the Segways we have an evening tour called “Vail Lights” where we cruise town with headlamps and helmets to check out the Christmas decorations. Reindeer sightings are common, as are the Longhorn sightings at the ranch. And you never know when you’ll see a UFO!
What philosophy do you follow in dealing with your customers? What can your customers expect from you? Our philosophy is tried and true – do unto others as you would have them do unto you. We are all in this together, so let’s have fun and enjoy every single day!
What is the most humorous thing that has happened at your business since you opened? Over the last 30-plus years there have been a couple of pretty revealing events:
On a snowmobile tour that we thought went very well the woman guest complained to the concierge of the odor at one of our sites – it turns out the smell was wood smoke, which she had never smelled before. Wow!
The other was in summer when a guide parked his boat on a gravel bar, got out of the raft and walked up to check on another raft. He yelled back to his guests, who were on their third trip in three days with us, “Jump out!”
The guests then obediently just jumped into the river, then swam to shore and asked why we wanted them to jump out. After we quit laughing we asked them to jump out onto land and wait for us. They had more fun swimming.
They did exactly as the guide said, which is good, but in this case just plain funny.