Vail Valley BizWatch: You can do laundry right in Avon
Vail, CO Colorado
Business name: Avon Laundromat
Location: Chapel Square Shopping Center, Avon. Next door to the Outback Steakhouse.
Date opened: Feb. 24
Owner: Guy Patterson
Contact info: 970-748-3158
What goods or services do you provide? The Avon Laundromat provides the very basic service of a clean, quick, affordable coin-operated Laundromat. We feature the newest, top-of-the-line Speed Queen washers and dryers. The washers featured are incredibly water efficient and allow customers to use half as much soap, saving them money. The Laundromat features washers large enough to accommodate king-sized comforters and other over-sized articles. The dryers are extremely fast, saving our customers time.
What’s new or exciting at your place? Location, location, location. No longer do residents and guests in the Avon and Edwards area have to travel to Vail or Eagle to do their wash. While doing laundry in Chapel Square, you can shop and dine right next door at some of the finest businesses in the Valley. The Avon Laundromat also features free underground parking so you can stay warm and dry. There’s also free WiFi access so you can stay connected.
What strategy do you use to differentiate your business from your competition? The location of the Avon Laundromat, the brand new machines and the clean, welcoming atmosphere strongly differentiate us from our competition. Instead of driving half way across Eagle County, you can get to the Avon Laundromat in minutes because we are easily accessible in the heart of Avon. While you are doing your laundry you can keep up with e-mails with our free WiFi, go across the street the City Market to get your groceries or dine and shop right in Chapel Square. Our new state-of-the-art washers and dryers will get you washed, dried and out the door in no time.
What philosophy do you follow in dealing with your customers? What can your customers expect from you? Nobody likes to do laundry, but everyone has to do laundry. The Avon Laundromat is specifically designed to make this little life chore quick, easy and convenient. If you are on vacation, why spend all day trying to clean your ski clothes in those little condo stacked washers and dryers when we can have you in and out in no time? If you are a local, our oversized washers and 75-pound dryers can take care of all your needs.
Doing the weekly laundry for the family? The Avon Laundromat is as affordable as it is fast. Use less soap, spend less time and go do something else besides laundry.
A customer told me she used to spend over two hours in another Laundromat doing her laundry. Now she goes from her front door to the Avon Laundromat and back in under two hours. We consider that a success.
Tell us a little about your background, education and experience: Among other things, I’ve been a municipal manager, a political consultant, a public policy analyst and an aide to the assistant minority leader in the Colorado House of Representatives. For the last three years I’ve been a consultant for the town of Minturn working on the Battle Mountain project through my land development consulting firm, Timberline Consulting, LLC.
Last summer as the world economy was flipped on its head and development slowed considerably, a friend of mine and I were drinking wine and enjoying a Colorado sunset from her balcony. The first bottle of wine was lamenting the economy and work lost. The second bottle was realizing that the Valley needed a clean, comfortable and fast coin-operated Laundromat for guests and locals. I’m a Colorado native and filling this much-needed niche was a perfect way stay in one of the best places on the planet.
What is the most humorous thing that has happened at your business since you opened? The Avon Laundromat has been open for just under a month. In that time, I’ve learned that socks don’t make a run for it out the back door. They simply stick to the inside of the washing machine from the centrifugal force of the spin cycle. Always spin the washer barrel when unloading the washer and you will go home with all your socks.
The most humorous story also could have been the most tragic as a 3-year-old was caught by his mom trying to stick his infant brother in a dryer. Suffice to say, mom took the opportunity for a “teachable moment” with some loving swats on the fanny of the 3-year-old. Made me happy my parents didn’t own a Laundromat because my older brothers would have had a field day with me and the rinse cycle.