Vail Valley Edward Jones advisers tout new satisfaction survey
Vail, CO, Colorado
For the fourth year out of the past five, financial-services firm Edward Jones has ranked highest in investor satisfaction with full service brokerage firms, according to the J.D. Power and Associates 2009 Full Service Investor Satisfaction Study. The news was sent out locally by Tina DeWitt and Charlie Wick, the Vail Valley’s two Edward Jones financial advisers.
The J.D. Power and Associates study found that Edward Jones performed particularly well in convenience and account statements.
“We’re delighted to be recognized by J.D. Power and Associates as ranking highest in customer satisfaction for full-service investors,” Wick said. “We believe this is a reflection of our long-time and unflagging commitment to treating our clients as we’d like to be treated.”
Edward Jones prides itself on giving their investors a personal, one-on-one relationship personified by their Web site communication of “A bad day is when I don’t meet any clients face-to-face.”
“The last year has been incredibly challenging for financial services firms and a long list of significant changes have occurred in the industry,” DeWitt said. “What hasn’t changed at Edward Jones is our focus on delivering superior client service. It absolutely shapes the way we do business, and more than ever, we intend to stay focused on that objective.”
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