Vail Valley Medical Center gets high grade |

Vail Valley Medical Center gets high grade

Daily staff report
Vail, CO Colorado

VAIL, Colorado – HealthGrades, a company that researches doctors and hospitals, Tuesday named Vail Valley Medical Center a recipient of the 2011 Outstanding Patient Experience Award. This distinction ranks VVMC among the top 10 percent of hospitals nationwide based on an analysis of patient satisfaction data for 3,797 U.S. hospitals.

According to HealthGrades, 80 percent of patients treated at the nation’s best-performing hospitals would definitely recommend the hospital compared to only 55 percent of patients who received care from the poorest-performing hospitals.

“VVMC puts patient safety and satisfaction as the top priorities and this award validates that our efforts are making an impact,” said Doris Kirchner, president and CEO of Vail Valley Medical Center. “This award looks at feedback on things like pain management, cleanliness and communication with our staff and we are proud to be in the top 10 percent of the country on these issues.”

HealthGrades analyzed Hospital Consumer Assessment of Healthcare Providers and Systems survey data obtained from the Centers for Medicare and Medicaid Services from April 2009 to March 2010. HealthGrades identified those hospitals performing in the top 10 percent in the nation for patient satisfaction, based on survey responses from patients treated at those facilities. These 339 hospitals were designated as 2011 Outstanding Patient Experience Award recipients. Hospitals had to meet bed size, survey-response size, and clinical-quality thresholds in order to be eligible for the award. Information on award recipients and the ratings methodology is available, free to the public, at

VVMC is a nonprofit community hospital serving the Vail Valley since 1965.

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