Vail Valley: Platinum Service Program signup continues |

Vail Valley: Platinum Service Program signup continues

Daily Staff Report
Vail, CO, Colorado

The Vail Valley Partnership’s Platinum Service Program claims to help businesses define, measure and recognize excellent customer service

The program provides businesses with comprehensive “mystery shop” evaluations that include ratings and detailed narratives to help business owners understand how they are perceived by customers. Expectations are defined in advance and shared with each business, which allows them to coach and train their staff to give great service while scoring well on their evaluations.

At the end of the season, scores are averaged and high scoring businesses are recognized by the Vail Valley Partnership as Platinum Service Award winners.

To learn more, call 970-476-1000.

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