State suspends operations of Leadville, Gypsum funeral homes

Investigation uncovers disturbing conditions at Bailey-Kent Funeral Home in Leadville

The state of Colorado issued a summary suspension for the Kent Funeral Home in Gypsum as part of an investigation that revealed troubling conditions at an associated funeral home in Leadville.
Pam Boyd/

GYPSUM — The operating license for Kent Funeral Home in Gypsum has been summarily suspended by the Colorado Department of Regulatory Agencies following an investigation that revealed disturbing conditions at an associated funeral home in Leadville.

On Oct. 13, the state shut down both the Gypsum operation and Bailey-Kent Funeral home in Leadville after the director of the Divison of Professions and Occupations, Department of Regulatory Agencies, Office of Funeral Home and Crematory Registration conducted an investigation following a complaint filed regarding the operation.

According to the state report, in December of 2019 a client of the Leadville operation contacted the funeral home to arrange for the cremation of a stillborn child. The client told the state that the Leadville funeral home did not provide written notice that the cremation services would be performed at the Gypsum location and that the cremains themselves were only provided after several calls were placed with the Leadville business.

The state report states that the cremains presented to the client were not labled and did not include accompanying paperwork, which the client requested.

“E.W. (the client) noted the cremains returned to her exceeded the expected weight for a stillborn child and subsequently submitted the cremains that were provided to her for forensic analysis,” the state’s suspension order states. “Upon analysis, the cremains submitted by E.W. were found to contain recognizable elements of a perinatal human infant, long bone fragments of an older/larger adult, and metal.”

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The state order said that the Leadville operation did not provide documentation showing a chain of custody in the case, despite requests from both the client and the state director.

Search warrant executed

On Oct. 2, deputies with both the Lake County Sheriff’s Office and the Eagle County Sheriff’s Office executed a search warrant at the Leadville location at 510 Harrison Avenue. At the site they found human biological waste, used and uncleaned medical and surgery equipment, unrefrigerated human remains and refrigerated remains that did not have identification tags or accompanying paperwork.

Additionally, the state order said that paperwork was “scattered several feet deep on the floor of what appeared to be the business office.” During the search, deputies did not locate files, paperwork or chain of custody of records related to the original complaint.

After discovering the troubling conditions at the business, law enforcement called in the Lake County Fire Department, which then contacted the Lake County Public Building and Land Use Department to red-tag the building “until the biological waste was removed and the site was cleaned.” That work was completed on Oct. 5, according to the state report.

Based on the director’s investigation, the state said objective and reasonable grounds existed for the summary suspensions. The state also announced its intention to promptly institute proceedings to determine whether the funeral home’s registration to practice should be further disciplined.

According to the Kent Funeral Homes website, in addition to its Leadville and Gypsum sites, the company operates facilities in Buena Vista, Fairplay, Idaho Springs and Silverthorne. Calls to the Kent Funeral Home in Gypsum were not returned Monday.

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