Column: Finding compassion in community

Nancy Duenas and Luis Reyes, VVCF grant recipients
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Nancy Duenas and Luis Reyes.
Photo courtesy of the Vail Valley Partnership

There are moments in life that divide everything into “before” and “after.” For our family, that moment came with a bull riding accident. In an instant, our normal routine turned into hospital visits, medical bills and uncertainty. The emotional toll is overwhelming, but the financial fear can be just as heavy.

We did what many families are told to do. We applied for financial assistance throughout the valley. We filled out forms. We submitted paperwork. We explained our situation over and over again, and each time, we were denied. It’s hard to describe what repeated rejection feels like when you’re already vulnerable. You start to question everything. Are we not struggling enough? Did we fill something out wrong? Do we simply not qualify for help?

The reality is that many hardworking families fall into a difficult middle space, not qualifying under certain guidelines, but still very much in need. We weren’t looking for a handout. We were simply looking for a bridge to get us through a crisis.



Then we found the Vail Valley Charitable Fund.

From the first interaction, something felt different. We weren’t treated like numbers on an application. We were treated like people. They listened. They asked thoughtful questions. They understood that accidents don’t just affect one person; they affect an entire household.

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What made the biggest difference wasn’t just the financial support. It was compassion. It was knowing that someone in our community saw us, believed us, and chose to stand beside us.

There’s something powerful about a local organization that understands the unique challenges of living and working in Eagle County. This valley is beautiful, but it can also be expensive and unforgiving when life takes an unexpected turn. The Vail Valley Charitable Fund recognizes that behind every application is a story, a family, children, dreams and real human needs. Because of their assistance, we were able to stay afloat during a time when everything felt like it was sinking.

I share our story not only to express gratitude but to highlight the importance of organizations like the Vail Valley Charitable Fund. There are families quietly struggling all around us, hardworking people who contribute to this community every day, who simply need temporary support during extraordinary circumstances.

When other doors closed, they opened one. When we felt invisible, they saw us. When we felt alone, they reminded us that community still exists.

It’s easy to admire a valley for its mountains, its events and its lifestyle. But what truly defines a community is how it shows up for its people when they fall. The Vail Valley Charitable Fund showed up for us, and for that, we will always be grateful.

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